*UPS has suspended all service guarantees during the COVID-19 EXCEPT NEXT DAY AIR due to the pandemic.
We will ship out orders on MONDAY and TUESDAY only. If you order after our cut-off time Wednesday, your order will be held until the next Monday (7 days addtional) to ship out.
Call us at 800-726-0507 if you have any special needs or concerns.
We are not able to ship orders on the day the order is placed.
We ship out products via UPS on Monday and Tuesday ONLY.
Orders placed by Wednesday will be shipped on Monday.
Orders placed after Wednesday each week will be held until the following Monday or Tuesday.
There will be a delay in shipping from 5 to 12 days, depending on when you place your order.
Delays are caused by extreme high demand and product shortages due to the pandemic, meat supply, and labor force shortage.
You will receive a confirmation email when you order and another email with tracking information when your order ships.
Please review your confirmation to make sure all shipping information is correct.
Shipping is very limited during holiday weeks. Saturday deliveries are available for an additional fee, but you must call us when ordering to arrange and confirm Saturday delivery. There are no deliveries on Sunday. If you need any special arrangements for your delivery you must notify us when you order. Call 800-726-0507 or email [email protected].
Please email us at [email protected] or call us 800-726-0507 immediately with the correct information.
You can ship to more than one address, but you will have to make a different order for each address. If you have multiple gift recipients and would like for us to handle the data entry for you, please call us at 800-726-0507 or email us at [email protected]
For each item ordered, choose either ship in own box, or combine items. *Note: Ship in own box will result in higher shipping charges.
All perishable items will be shipped in a thick wall, foam cooler, with gel ice bricks or dry ice, and placed inside a cardboard shipping box. You must refrigerate or freeze your items when you receive your box as soon as possible.
Tracking will available on the day the order is shipped after 4:00 PM. You will receive tracking information via the e-mail address you provided.
We currently accept VISA, MasterCard, Discover and American Express.
Set up your delivery preferences directly with UPS at the following link: https://www.ups.com/us/en/services/tracking/mychoice.page?