FAQs

What payment methods do you accept? We currently accept VISA, MasterCard, Discover  and American Express.

Do orders ship on the same day they are placed? We ship products via UPS on Monday, Tuesday and Wednesday ONLY. Orders will be shipped in the order they are received as quickly as we can process orders.   You will receive a confirmation email/message for your order and another email/message when your order ships.  

How do I track my order?    Tracking will available on the day the order is shipped after 4:00 PM.  You will receive tracking information.  

Do you deliver on weekends and holidays? Saturday deliveries are available for an additional fee, but you must call us when ordering to arrange and confirm Saturday delivery. There are no deliveries on Sunday.  If you need any special arrangements for your delivery you must notify us when you order.

Shipping is very limited during holiday weeks according to the carrier schedule.

Can I ship to more than one address? You can ship to more than one address, but you will have to make a different order for each address. If you have multiple gift recipients and would like for us to handle the data entry for you, please call us at 800-726-0507 or email us at weborders@conecuhsausage.com

Will all of my items be delivered in one box?  For each item ordered, choose either ship in own box, or combine items.   *Note:  Ship in own box will result in higher shipping charges.

How are perishable items shipped?  All perishable items will be shipped in a thick wall, foam cooler, with gel ice bricks, and placed inside a cardboard shipping box.